As mentioned in a previous post my business partner, Allan, and I run a property management and rental business in Playa del Carmen, Mexico. There was a point in time back when we were living in the States that we hadn't even heard of Playa del Carmen. I mean, 20 years ago this place was a quiet fishing village, and the only way to reach it was via dirt roads or the ferry from Cozumel. Now Playa del Carmen is one of the top global vacation destinations. Guiness Book of World Records rated it the fastest growing area in the world. However, it wasn't until friends in the States starting mentioning Playa that I learned about it. Within a short amount of time it seemed like 1/2 of our friends and acquaintances had already been there - and many of them dreamed of moving to Playa.
Upon advice from friends Allan and I decided to visit. We were enamored with Playa right away: 300 days a year of sunny, cloudless skies; 82 degree ocean water; fantastic cuisine; gorgeous turquoise waters; top rated snorkeling and scuba diving; a relaxed lifestyle; no snow; and friendly people. Rather quickly into our trip we considered moving. I think it was a conversation with a realtor that really convinced us to move. The realtor knew we had significant property management experience State side and felt that if we moved to Mexico we could easily become successful if we kept the same quality and standards we maintained in the US. He emphasized there are many property managers in Playa - some good but most are either inexperienced or frankly take forever to get things done. Allan and I considered our options and decided after much thought that we both wanted a change. We both dreamed of living abroad and this seemed like the perfect opportunity - so we decided to grab it!
So far, things are going great. We are quickly picking up new clients and making tons of new friends. We try to network at every opportunity, whether it be at a party or event and feel it's not only good for business but also fantastic for our social life. I would highly recommend living in Playa. Come to visit and at least check it out. Stay in one of our gorgeous vacation rental properties at www.nasplaya.com. We've got some great vacation rentals in condos or villas in Playa del Carmen and Puerto Aventuras.
Monday, November 17, 2008
Sunday, November 16, 2008
Photos Nov, 16, 2008
Our housekeeper's adorable daughter, Carla. She keeps asking when she can come to our home and visit the dogs.
My mom, me, Rickey and Mitzi at Punta Roca, Puerto Adventuras. On the right is a pool filled with ocean water that has a water feed and drain to keep fresh water moving. There are even lounge chairs made from rock that sit just below the water so you can relax and stay cool.
Mitzi, our beloved companion. She was rescued from a shelter and has just simply been a blessing and a joy!
Janet Lowe and me at XCaret, an aquatic and cultural theme park. We're here for Day of the Dead Celebrations. Janet and her husband, Jim, are from Philadelphia and have been living in Playa for almost 2 years
Me at Cenote Azul. Cenotes are natural springs - many are below ground - and in some you can reach by climbing 50 foot ladders down to swim in illuminated pools connected via underground rivers. This centote is above ground though it does have an access underwater to reach the underground river network. Sport some scuba gear and a flashlight to check out the hidden wonders. As in most Cenotes, this one is filled with colorful fish. Swim at your heart's content and escape the heat and crowds of Playa. Thursday, November 13, 2008
Work, Work, Work
Yes I took a nap at 11 am for an hour and watched part of Armageddon, and yes I walked down the beach with Allan to meet friends for lunch under palm trees only 10 feet away from 82 degree turquoise Caribbean waters (some of the warmest in the world), with unobstructed views of Cozumel, and yes I stopped by trendy Mamitas Beach club to jump in the ocean and listen to cool instrumental club beats originating from large speakers at the beach club as topless Europeans sip pina coladas, but it's currently 11:15pm and I'm still working. Yes, I have a perpetual tan and no, it's almost never cloudy or rainy or below 85 during the day. But I do work 6 or even 7 days a week and I'm loving every minute of it.
Playa del Carmen Condo and Villa Vacation Rentals
Playa del Carmen Condo and Villa Vacation Rentals
Sunday, November 9, 2008
Yes, I'm You're Friend, so I'm Only Going to Stab You in the Back a Little
I'm starting to believe the rumors and the reasons why people say Mexicans don't trust each other. From good friends in Playa to Mexicans themselves, they all seem to reiterate this so called cultural fact. Although such generalizations may help to give a cursory understanding of the culture here, I try to stay away from such broad classifications. I'm sure the same could be said about many Americans.
Generally speaking Mexicans only invite family into their home. Friends, business associates and others are met in cafes, bars, etc... and are generally never brought into the inner circle. I'm not sure if this is because people are ashamed of their homes, don't trust their friends and associates or if it's just the culture. I'm thinking it's a combination of all 3.
At the gas station the other day the attendant saw my Massachusetts license plate and began telling me that his brother is living and working near Boston. The attendant then began to relate how he himself was working in Michigan and his Mexican boss in Michigan stole all his money and that of all his fellow workers, so the attendant had to flee back to Mexico.
Another Mexican, a lovely girl in her 20s who works at the XCaret theme park, was telling us she traveled from Mexico City to Playa to visit her Aunt. However, when she arrived her Aunt stole all her money including her bus money and now she's stuck here.
It was my birthday the other day. As a surprise Allan arranged to have a party at a local bar for me and about 25 friends. This is an establishment that we visit almost daily for lunch, and have become friends with the manager and all the staff. I even translated their menu into English for free and have paid to have our business logo placed on their menus. Apparently when Allan was negotiating the price of the party the manager, someone we considered to be a friend, wanted an exhortation amount of money for the party - more than we would pay in the States. Allan almost walked out he was so mad. In the end Allan was able to negotiate the price of the party to a small fraction of what it was originally. (Think $700 USD down to $150 USD.) He apparently thinks were rich and dumb - or perhaps that's just how business is done here.
The party was a blast, but I can't stop thinking how this friend tried to screw us. I've been told that this is just how things operate here - you have to negotiate. Start high and then go down. However, I would never think for a moment of trying to rip off a friend - or even a client or someone I did not know for that matter. It's just not in my blood to take advantage of people. Granted the same situation could happen in the States. However, I've been told by many friends, Americans and Mexicans alike, that it's just how things are done down here and "that's why Mexicans don't trust each other."
I guess the jury is still out on this subject. I'm not entirely ready to give into the fact that most Mexicans are not to be completely trusted. Sure, I'm careful when having contractors come into my home. If I make Mexican friends I'm not going to assume they're going to rip me off at the first moment. I just don't want to generalize or not give someone the benefit of the doubt. Granted, my radar is always on and if I'm suspicious of someone I'll act accordingly. I'm trustful but not entirely naive or out of it. I'm fairly astute when it comes to reading people. However, there's always someone out there who flies under the radar who is looking to screw someone. Does this self-centered person live in the hearts of all Mexicans or just some of them? Is this person in us? Should I automatically be distrustful of all Mexicans or give them the benefit of the doubt (while keeping an eye on them) if they make it past my radar?
Playa del Carmen Condo and Villa Vacation Rentals
Generally speaking Mexicans only invite family into their home. Friends, business associates and others are met in cafes, bars, etc... and are generally never brought into the inner circle. I'm not sure if this is because people are ashamed of their homes, don't trust their friends and associates or if it's just the culture. I'm thinking it's a combination of all 3.
At the gas station the other day the attendant saw my Massachusetts license plate and began telling me that his brother is living and working near Boston. The attendant then began to relate how he himself was working in Michigan and his Mexican boss in Michigan stole all his money and that of all his fellow workers, so the attendant had to flee back to Mexico.
Another Mexican, a lovely girl in her 20s who works at the XCaret theme park, was telling us she traveled from Mexico City to Playa to visit her Aunt. However, when she arrived her Aunt stole all her money including her bus money and now she's stuck here.
It was my birthday the other day. As a surprise Allan arranged to have a party at a local bar for me and about 25 friends. This is an establishment that we visit almost daily for lunch, and have become friends with the manager and all the staff. I even translated their menu into English for free and have paid to have our business logo placed on their menus. Apparently when Allan was negotiating the price of the party the manager, someone we considered to be a friend, wanted an exhortation amount of money for the party - more than we would pay in the States. Allan almost walked out he was so mad. In the end Allan was able to negotiate the price of the party to a small fraction of what it was originally. (Think $700 USD down to $150 USD.) He apparently thinks were rich and dumb - or perhaps that's just how business is done here.
The party was a blast, but I can't stop thinking how this friend tried to screw us. I've been told that this is just how things operate here - you have to negotiate. Start high and then go down. However, I would never think for a moment of trying to rip off a friend - or even a client or someone I did not know for that matter. It's just not in my blood to take advantage of people. Granted the same situation could happen in the States. However, I've been told by many friends, Americans and Mexicans alike, that it's just how things are done down here and "that's why Mexicans don't trust each other."
I guess the jury is still out on this subject. I'm not entirely ready to give into the fact that most Mexicans are not to be completely trusted. Sure, I'm careful when having contractors come into my home. If I make Mexican friends I'm not going to assume they're going to rip me off at the first moment. I just don't want to generalize or not give someone the benefit of the doubt. Granted, my radar is always on and if I'm suspicious of someone I'll act accordingly. I'm trustful but not entirely naive or out of it. I'm fairly astute when it comes to reading people. However, there's always someone out there who flies under the radar who is looking to screw someone. Does this self-centered person live in the hearts of all Mexicans or just some of them? Is this person in us? Should I automatically be distrustful of all Mexicans or give them the benefit of the doubt (while keeping an eye on them) if they make it past my radar?
Playa del Carmen Condo and Villa Vacation Rentals
Saturday, October 11, 2008
Down to Business
My posts lately have been noticeably infrequent and sparse at best. I'll blame it on the fact that I spend about 9 hours a day working on the website for our business. After a full day staring at the computer screen and wondering when I'll have to go in for a new eye exam (think computer screen burning my pupils), the last thing I want to do is write. I wouldn't say I'm a naturally talented writer. In fact I spent most of my youth watching tv which left me with poor grammatical and verbal skills. It's really only been since college that my writing and reading has reached a level where I feel comfortable communicating online or in a professional setting. The reason why I say all this is that I am constantly proofreading my writing - revising it, changing words and sentence structure. So the 15 minutes it may take to write an entry turns into an hour or even more depending on the depth of my rambling.
I've contemplated for sometime whether to talk about my business in this blog. In the back of my mind I keep thinking "keep business and personal life separate". On the other hand I can think of many advantages to mixing them: more business exposure and more topics to write about. So in the end I've decided to discuss business here as well - perhaps not down to every detail but enough so you can get the idea. Well, here goes.
My partner and I have started a property management and vacation rental business in Playa del Carmen called North American Standards Property Management. We originally came to Mexico in the spring solely with plans of staying two weeks for vacation and had no inclination whatsoever of moving here and starting a business. However we couldn't help but notice the rapid real estate growth in Playa and the need for competent and experience property managers. Considering Allan and I have over 40 years of combined experience in the industry moving here and starting a business seemed like a good idea.
Granted there are many property managers in Playa. Many have been struck with the manana attitude which has lead to many unhappy clients: problems are not addressed quickly enough. Other managers are very good and charge too much. Then there are companies like mine which charge reasonable rates and give best efforts to respond to our client's needs rapidly even with the obstacles of dealing with Mexican maintenance staff who perhaps are on a different time schedule (think laid back beach attitude).
So our website is www.nasplaya.com. We have about 15 vacation rental properties all near the beach and trendy 5th Avenue. We are spending a good deal of time and money on advertising both online and in Playa itself. In the past 24 hours our online ads have been displayed over 95,000 times. Yes, that is correct - almost 100,000 times in 1 day. The online global market is simply mind boggling. Yes, those are exact figures folks - many thanks to those brains at Google. In my next life that's where I'm going to work. Although we are seeing less than 1% of that traffic actually clicking on our ads, we remain hopeful.
Playa del Carmen Condo and Villa Vacation Rentals
I've contemplated for sometime whether to talk about my business in this blog. In the back of my mind I keep thinking "keep business and personal life separate". On the other hand I can think of many advantages to mixing them: more business exposure and more topics to write about. So in the end I've decided to discuss business here as well - perhaps not down to every detail but enough so you can get the idea. Well, here goes.
My partner and I have started a property management and vacation rental business in Playa del Carmen called North American Standards Property Management. We originally came to Mexico in the spring solely with plans of staying two weeks for vacation and had no inclination whatsoever of moving here and starting a business. However we couldn't help but notice the rapid real estate growth in Playa and the need for competent and experience property managers. Considering Allan and I have over 40 years of combined experience in the industry moving here and starting a business seemed like a good idea.
Granted there are many property managers in Playa. Many have been struck with the manana attitude which has lead to many unhappy clients: problems are not addressed quickly enough. Other managers are very good and charge too much. Then there are companies like mine which charge reasonable rates and give best efforts to respond to our client's needs rapidly even with the obstacles of dealing with Mexican maintenance staff who perhaps are on a different time schedule (think laid back beach attitude).
So our website is www.nasplaya.com. We have about 15 vacation rental properties all near the beach and trendy 5th Avenue. We are spending a good deal of time and money on advertising both online and in Playa itself. In the past 24 hours our online ads have been displayed over 95,000 times. Yes, that is correct - almost 100,000 times in 1 day. The online global market is simply mind boggling. Yes, those are exact figures folks - many thanks to those brains at Google. In my next life that's where I'm going to work. Although we are seeing less than 1% of that traffic actually clicking on our ads, we remain hopeful.
Playa del Carmen Condo and Villa Vacation Rentals
Sunday, October 5, 2008
Water Problems
We haven't had water since last night and I'm beginning to get just a little irritated. I mean we've scheduled back to back massages at 10am this morning for the three of us (my mom, Allan and me) and it would be nice to feel clean. I might have to jump in the pool if it doesn't come back on soon. That's no consolation for my mother: it's raining outside, and she can't easily walk in the rain and then maneuver to get in the pool since she walks with crutches. She acquired polio at the age of 5. I can live with the inconvenience. It's when it starts to bother my guests that gets me going.
Playa del Carmen Condo and Villa Vacation Rentals
Playa del Carmen Condo and Villa Vacation Rentals
Wednesday, October 1, 2008
Muzzle That Mutt
Why is it many Mexicans approach our dogs with caution? It's been a question perplexing me since we arrived in this beautiful land. Our beloved companions, Rickey and Mitzi, are 2 of the most gentle and loving creatures around. Why do they invoke such trepidation?
Local: "Will they bite me?"
Me: "Will they bite you? If you're Mexican they might" I respond in jest. "Actually they don't bite. They just kiss."
The answer to my quandary came in the shape of a four legged terror - my neighbor's dog - the one that tries to kill us whenever we walk by. The dogs here are SCARY.
It's got to be pretty bad when I prefer getting plowed down by a crazy driver by walking down the middle of the street rather than strolling down the sidewalk and having some terror jump from behind a fence fangs showing, hair standing up and growling. Seriously, I'd rather take my chances in the street.
People have guard dogs because crime is a real problem here. Fences have been constructed to keep people out and then barking dogs have been placed behind the fences as a deterrence. My neighbor's German Shepard literally tries to jump over the fence and attack. I don't care, I'm not walking anywhere near that fence! I mean, really - can't I just walk down the sidewalk in peace?
We haven't experienced crime here personally, but we know it exists. Friends have been robbed more than once. Coming from Boston, Allan and I take all the necessary precautions (lock our doors, keep valuables in our car and home out of sight), but generally feel very safe here. Those perpetrating such inexcusable acts are a very small minority of the population. However, I don't think anyone is free from the risk of being the victim of crime, including us. It's just a fact of life in Mexico as it is the US and around the globe. Granted some places are more safe than others.
People in Playa feel they need mean dogs to keep out the unsavory section of the population. Finding a scary four legged security system can be a lot cheaper than a sophisticated electronic one. I just wish people managed their mutts with just a little more respect for their neighbors. It's got to be pretty bad when I'd rather risk getting hit by some maniac driver than being bitten!
Playa del Carmen Condo and Villa Vacation Rentals
Working diligently at the Coffee Cafe, our neighborhood hang out. The service is great, the coffee savory and the wireless is free.
Local: "Will they bite me?"
Me: "Will they bite you? If you're Mexican they might" I respond in jest. "Actually they don't bite. They just kiss."
The answer to my quandary came in the shape of a four legged terror - my neighbor's dog - the one that tries to kill us whenever we walk by. The dogs here are SCARY.
It's got to be pretty bad when I prefer getting plowed down by a crazy driver by walking down the middle of the street rather than strolling down the sidewalk and having some terror jump from behind a fence fangs showing, hair standing up and growling. Seriously, I'd rather take my chances in the street.
People have guard dogs because crime is a real problem here. Fences have been constructed to keep people out and then barking dogs have been placed behind the fences as a deterrence. My neighbor's German Shepard literally tries to jump over the fence and attack. I don't care, I'm not walking anywhere near that fence! I mean, really - can't I just walk down the sidewalk in peace?
We haven't experienced crime here personally, but we know it exists. Friends have been robbed more than once. Coming from Boston, Allan and I take all the necessary precautions (lock our doors, keep valuables in our car and home out of sight), but generally feel very safe here. Those perpetrating such inexcusable acts are a very small minority of the population. However, I don't think anyone is free from the risk of being the victim of crime, including us. It's just a fact of life in Mexico as it is the US and around the globe. Granted some places are more safe than others.
People in Playa feel they need mean dogs to keep out the unsavory section of the population. Finding a scary four legged security system can be a lot cheaper than a sophisticated electronic one. I just wish people managed their mutts with just a little more respect for their neighbors. It's got to be pretty bad when I'd rather risk getting hit by some maniac driver than being bitten!
Playa del Carmen Condo and Villa Vacation Rentals
Working diligently at the Coffee Cafe, our neighborhood hang out. The service is great, the coffee savory and the wireless is free.
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